After 4 months collecting enough data to satisfy new member requirements, SCBN informed me that not only did I have to have a membership to obtain one medication, but now my husband had to apply for his own membership to obtain the one medication of his we needed help with. And you guessed it... That required another $50 app fee and instead of $40 per month for two meds as originally required it would now be $30 each.
I requested help with 2 meds from day one, and no one ever told me about separate membership requirements... After numerous conversations with different reps for months! I refused to submit any more forms and requested cancellation and refund immediately. I was told I then had to send written confirmation I wanted to cancel.
The next thing I received was another generic letter informing me I had to meet detailed criteria to be "allowed" to cancel and of course nothing about refunding. Upon calling for a supervisor was told they'd have to call me back (again). I wonder if he'll tell me his name is Brad or what is the other one?
After being screwed by previous employers out of unemployment, insurance and 401k benefits we are tired of being cheated out of money. This time I'm gonna fight to get our money back one way of another.
Select Care Benefits is an oxymoron. Select Care INDEED! Crooks.
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