Our account was sold to this company and we have had nothing but problems. There always trying to rip us off one way or the other.
From the start we have had to fight and argue with them about late fees. We have never been late and no sooner do we prove that to them they come up with forced hazard insurance.
Stating that we owe them $ for insurance when in fact we bought our own insurance from a private company they provided. Again we had to prove to them.
Then they sent us a letter stating that we did'nt pay enough escrow fees and are demanding that we pay this $. We again called and was treated like dead beats. They sent us a letter stating that there computer generated an incorrect report.
Well it hasnt stopped there I guess we pissed them off. Now they gave us 30 days to pay all our taxes up front or they'll start foreclouser proceedings and according to our tax accessor we have until 4/04 to pay the remaining taxes.
When you call and ask to speak to a Supervisor you are treated like dead beats to top it off even the Supervisors argue with you and call you a liar to your face.
Then if you ask to speak to the Supervisors, Supervisor they send you to an automatic system.
This is the worst company I have ever had to deal with. Losing my house in California.
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