My complaint here is pretty simple. I have taken out several loans from this company, Cashnetusa.com. I just wanted to share my experiences with them. Customer service is a JOKE and extremely rude. They DO NOT have the best interest of the customer at heart. Like they say they do.instead they try to find each and every way to get as much money out of you as they can. If they feel like they can get more they will go after it. When i first started taking loans from them everything was ok... Until that first time i called in to customer service. The customer service rep was totally not trying to help me, instead he was pretty much laughing at me telling me this and that... But basically just trying to get off the phone with me. I have NEVER been late on any payments or payoffs to cashnetusa and they still treat me like a dog with no respect. I don't know about you, but i dont want to do business with a company like that. You would think that they would treat the people (expecially the ones that actually pay off the loans timely) with a little respect.
Ever since i made the loan app I have been getting offers from SEVERAL different companies. So what that tells me is they SELL your information also. So be aware of that also!
Also the use deceptive business practices. They have this reward program for people that take certain amount of loans out. Not $ values but like after your 5th loan you get 10% off... 10 loan = 20% all the way to after the 15th loan you get 30% off. BE REAL CLEAR here: You must apply the loan yourself. I guess they use advanced computers to figure the loans and such to cut down the paperwork and their idiot involvement... But the computers are not smart enough to apply a discount code. It is deceptive. But what it also is is just a way for them to bilk you outta more money.
There are plenty of reputable companies that do these types of loans. My recommendation is deal with some tha are local to your area. I can all but guarantee you will have better luck and respect with a local company. Companies like cashnetusa are NOTHING BUT A TRAP FOR PEOPLE IN A HARD TIME. And what makes it even worse: cashnetusa helps them out them screws them over if they are not careful.
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