Usacomplaints.com » Business & Finance » Complaint / Review: Compass Bank - Don t let them get you down, get even!. #422808

Complaint / Review
Compass Bank
Don't let them get you down, get even!

If your reading this then you may be a little ticked. Well, don't get mad get even. Hate what Compass Bank did to you? Get em back!

Background: Compass Bank does not have a transaction limit when your account goes into the red. Meaning you can be charge countless times a NSF fee for every negative transaction. That's Right! There is no limit on the number of negative transactions. However, they do have a negative dollar amount set up but that number is never told to you.

Story: I messed up and I can admit that. However, I was charged for every negative transaction over a week's period. I managed to rack up 17 NFS fees, $38 each, on my account in a short time. Yeah, I really messed up. Most of the fees were for using my debit card buying soda during working hours. I could see being charge once for my error or my account closed or blocked due to insufficient funds. But No, they let the negative transactions keep rolling in. I called my Compass Bank and got the old run around. So, I paid them a visit, literally. They said only 5 fees for the negative transactions could be credited to my account and that is final. I called the customer service number and they said the same thing. I tried contacting their corporate office and that was a dead end as well. At this point frustration does not really describe how I am feeling. You could say, walk away and bank somewhere else, and I so want too. However my direct deposit was scheduled to hit and there was no reversing that. So, I took the hit. I really messed up or so I thought.

Let's Get Even: Did you read the first part of my post under background? I was mad about what happened and I really wanted to close my account and go somewhere else to bank. I would loose $456 in doing so but that's life. Yeah right, my credit has suffered over the past few months and there seams no end in sight. I cannot afford to loose that money and the anger that I felt. Then the light bulb went off in my head! If you read the first part of my post you may have already figured it out. I switch my direct deposit to another, hopefully more competent, financial institution. Then I got even with Compass. I used their stupid policy against them and I do not care at this point. My credit sucks, it was my money, what they did was wrong, and so be it.


Offender: Compass Bank

Country: USA   State: Florida   City: Jacksonville
Address: 9550 San Jose BLVD
Phone: 9045648180

Category: Business & Finance

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