I purchased a CD for only shipping chages of $3.88. After that I logged onto the website to only find the opening page. I tried to flip through the website to only find a very the site very user unfriendly. I was also charged a monthly fee of $72 for a so called subscription, before I even logged onto the website. Since then I have tried to return the CD and get my money back. However I was only successful enough to find smug customer service rep that acted like he was doing me a favor by letting me keep the CD. And he also smuggly explained there would be no refund, and that his superiors were not interested in discussing this further.
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