Usacomplaints.com » Internet & Web » Complaint / Review: Google Pro / Internet Initiative / Google Money Tree - Charging money without any notice. #462405

Complaint / Review
Google Pro / Internet Initiative / Google Money Tree
Charging money without any notice

I signed up online for a FREE Google Money Tree Work From Home Kit" (http://www.googlemoneytree.com/). I was contacted via phone by a customer service representative re: my Google Money Pro" subscription. She explained that they will ship the kit on the same day & I will be charged $1.97 only for the S&H.

I am also automatically signed up for a FREE 7 day membership trial to fully access their website (http://www.internetincomeinitiative.com/) which begins AFTER I receive an email containing my Account Log-in info within 24 hrs of our conversation. Now they have charged me $72.96 which was never discussed nor was put conveniently masked out during the Free Kit subscription on the website.

I did not receive ANY email from them. (It's been a week now). I emailed customer support for my log-in information but no response.

Today only I called customer service (1-888-657-8585) at 2am EST but unfortunately, their service is open only Mon-Fri, 9am 5pm CST.

Which steps should I take further? I want to UNSUBSCIBE through the website and want to make sure that in future also I will not be charged by them. I have not received the kit till now.

Lookforward to seeing your valuable advice.

Irobotirobot
Charlotte, North Carolina
U.S.A.



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