I have had this account for close to a year, never had a problem with this company until now. I had my federal refund direct deposited into this account because the web site stated in so many words " Have your refund faster by direct deposit" they also sent information to my home address.
On the date of my deposit January 30 I checked with the IRS and they stated that they deposited my check on that day. Well, as I proceeded to check my balance it stated that I didn't have anything in my account and no deposits were pending.
By this time I was extremely mad, I call AccountNow and they stated that the system rejected the deposit because it was too much and it was electronically sent back to the IRS... Who have heard of such. I proceeded to call the IRS to see if they have received my money, they stated no. When and if they receive it I would be issued a paper check.
It is now Feb 10 11 days, 7 business days and no one knows where my money is. I am so upset right now I have bills that need to be paid and medicine to get. This company has truly mess me up, I will tell this every where I go If you know of anyone who is trying to get an account with this company tell them NO, NO, NO.
I wish someone had told me that. This company needs to be put out of business I will be contacting the FTC, BBB, and the Attorney General for this company.
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