I found this site looking for the crooks. I'm glad I did. It's been over 8 months since I found a charge on my bill. A $59.95 charge and a $99.95 charge. I called and mailed back the package they sent. I have talked to so many people. They like to switch you around so you feel they are doing something.
I finally spoke with Scott in the Escalation Dept. He said the refund was on its way but that was in OCt and I still have not received anything. The number is now non-working and I have no other recourse but to complain.
I am a widow and now on only unemployment, since the company I was working for for years was sold. I cannot afford any charges like this.
I had many checks bounce and it has stilled messed up everything. All I want is a refund of all my monies from them, like they promised. I don't know what else to do. Can anyone help???
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