Usacomplaints.com » Business & Finance » Complaint / Review: Fifth Third Bank - Fifth Third violates their own written policies to charge fees. #413706

Complaint / Review
Fifth Third Bank
Fifth Third violates their own written policies to charge fees

After 10 years I was forced to move banks. 5/3 set up an overdraft account to protect me then changed their policies and charged me over $300 dollars in fees over a 10 day period. They admitted to policy violations but would not refund all the fees. They said I should monitor my account daily on line. If I did that I would not need the overdraft I could just transfer from savings. Another time, They held a local check from my buisness account (not at fifth third) for ten days and caused me to bounch several checks. When contacted customer service they admitted a 3-4 day hold is allowed but is usually only one day.

You have to watch every transaction and fight for any refunds if they will give them at all. I intend to reduce my two free accounts to a few dollars, then transfer $'s between them on line to show activity and have them mail me my monthly accounts for the next ten years just to cost them.


Offender: Fifth Third Bank

Country: USA   State: Ohio   City: Cincinnatti
Address: Indianapolis
Phone: 8009723030

Category: Business & Finance

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