Usacomplaints.com » Business & Finance » Complaint / Review: International Satellite Communications - Unauthorized billing. #409803

Complaint / Review
International Satellite Communications
Unauthorized billing

Last weekend I dropped my mobile phone at poor (La Airport Terminal) and had a need to make use of a payphone to create 4 telephone calls. I swiped my charge card in another of the accessible payphones by my departing door. Although I understood that it'd be much more costly than utilizing change, how costly it ended up to become was totally absurd.

The very first two calls I created were to my missing mobile phone, an area contact that went straight to voicemail. For every of those calls I had been billed approximately $9. I created two following calls, someone to Orange County plus one to Bay Area. Both survived approximately 5-8 units and expense me $25 an item.

After I noticed that I'd been billed $70 for four brief telephone calls, I named the amount shown on my billing record. The speech that acquired about the different conclusion did not express a business title, but rather simply stated a name (Mark Cervantes). I asked concerning the telephone calls and offered the speech my creditcardnumber. After quickly placing me on-hold, the speech delivered and I would like to realize that I'd be returned $20 as 'used to donot learn about the prices'. John Cervantes then I would like to realize that as the prices were not outlined, I really could have named the owner and asked concerning the prices prior to making the phone call. I asked concerning the firm's title, and Brian replied.

Following The obvious suspiciousness of my trade, I chose to appear more in to the organization and discovered next to nothing online (irrespective of issues). I named them back and required they provide me their mailing address (earlier they I'd like to understand these were located in LA). John I would like to realize that since we'd decided on the $20 compensation he did not need to provide me the mailing address. I countered that I'd never decided to something which when they were likely to bill me actually $1 these were required to supply me having a mailing address. Again he rejected, and that I allow him understand I'd call-back inside a couple times after considering the problem more.

If anybody knows something about that organization please let me understand. An target, a parent organization, etc? Although they wound up tearing me down for only $45, it is the primary.



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