Bonded Collection Corporation; 29 E. Madison St, Suite 1650; Chicago, IL 60602; Phone: 1-312-279-8300 or 1-800-326-6333; Fax: 1-312-279-8310.
They are breaking the law. I just received a call from them for my wife. I advised them that she was not available and offered a message. The woman said she would try back another time. I advised her that was not an option and that I wanted the name of the company and her name. She id'd herself as "Mrs Tools" and the company was BCC. I asked her what BCC stook for and she said "nothing, that is the name of the company." I advised that no company (very few) are just initials, she refused the info and termed the call.
I called back and a gentleman (ha) answered the phone, refused to ID himself and again... Would not give the name of the company and hung up on me!
So what did I do? What any good collector would do (yup. That's right, 4 years in the business) and I skipped down the company found the correct name and called back. This time I had to call the 312 number 4 times! No one would answer. Finally the (gentleman) did again but with an attitude. I advised him that I would like a manager, he refused to ID himself by name but implied that he was the manager. I told him that I had found the name of the company and I wanted to know why they were breaking the law by not disclosing the name when specifically asked... The man said "good job for doing your homework" and hung up.
I then called the 800 number, found the extension for their compliance manager and left them a message advising on the calls and my intent.
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