GE Money bank sells consumers on the idea of deferred finance charges. I charged $10,000.00, and missed the year end (I thought it was Jan 30th-it was Jan 9,09). I called them to pay off the balance (under 2k) and negotiate the outrageous finance charge of $1779.50.
They were extremely rude over the phone, (after 30 minutes of holding) and offered to cut the finance charge in half. I did not take the offer as I was offended that was the best they would do.
I called back today to discuss with another person-hoping to get someone who was trained better in customer service. They hung up on me and informed me that I could not talk to anyone at GE money bank.
This group takes avantage of consumers and has shadey practices.in one year, I paid the majority of my balance, often paid early, and paid way over the limit due. Too bad they don't value their cusomers-they are sharks and show no empathy or willingness to work issues out in a resonable manner.
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