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Usacomplaints.com » Business & Finance » Complaint / Review: Blue Cross and Blue Shield Association - Not too bad. #405787

Complaint / Review
Blue Cross and Blue Shield Association
Not too bad

The wait time is ridiculous. I just waited for 40 min to get benefits that took maybe 2 min. However the customer represenatives seem to be very cheerful and helpful. Please, please, please do something about your wait time. Some of us have other things to do besides sit on the phone for an hour. Thanks.



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