My husband has been trying for months to get a crown for a root canal he received. BCBS of MA keeps denying the claim. They told the dental office that my husband needed to go see a specialist to find out if the crown would last 5 years. THAT'S REDICULOUS! Even though I've had 3 root canals and yes ...
I have had BlueCross BlueShield for over 2 years. I had my wife on the policy and they never paid a claim on her by saying everything was preexisting after a year I had her taken off because why pay for something that don't work. Last year I had a surgery and they wouldn't pay for that I had it to ...
My husband has been trying to get a crown approved by BCBS for a few months now. They made him to go a specialist to approve that the crown would last 5 years. Now the dentist says the new x-ray shows the tooth is brown on the bottom where the root canal has previously been done and it has to be ...
The wait time is ridiculous. I just waited for 40 min to get benefits that took maybe 2 min. However the customer represenatives seem to be very cheerful and helpful. Please, please, please do something about your wait time. Some of us have other things to do besides sit on the phone for an hour. ...
This company will spend more time using mid-management layers of fat, looking for reasons not to pay claims, then they will providing "care". As a provider for BCBS, I can assuredly write that I have had to threaten stranding BCBS members at hospitals unless I received basic responses to ...