I received a phone call two months ago about a credit card that would cost me $221.95. There would be no APR nor would there be any other fees. NO FEES AT ALL! This is what I was promised.
I was told that because my credit was not perfect I had qualified for this new program that was being used to help people like myself and to give people like myself another chance.
I was also told that I would receive a package in the mail that would contain a packet of special offeres/discounts and all the information I need to know. When this packet arrived I was supposed to look for a page that required my signiture and I was to mail it back and within 12-15 days, I would receive a credit card with a credit limit of $2500.00. I needed to set-up a draft date for them to go into my checking account and take out the fee of $221.95 and I did.
Two weeks later I had not received anything... Not even a letter of recognition. I called and they appologised for being a little behind because of the holidays and asked for a little patience. The following week, they took their money from my account. I still had not received a thing from Freedomresources.
Well, after approx. Four weeks had gone by since our initial phone conversation and after they had taken money from my checking account I still hadn't received anything... I called again and was told that they had just mailed my packet the previous day and that it should be arriving any day now.
Five days went by and I called again... This time, very angry! They appologised and again, used the "we're running behind" story.
I had explained the entire story and expressed how frustrated and disturbed I was. After all, $221.95 is alot of my hard earned money and I have nothing to show for it.
The woman I spoke with noted in her computer how long I had been waiting and that I was very upset and she said she made a "special" notation to send my packet out with the next "batch" of packets going out.
It has been several weeks since and I have still not received a single thing from them. I have since tried to call and continue to get the run-a-round.
I would like to either have my money back or the Credit Card that I was promised and Paid for. Could you Please Help? Someone?
Thanks
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