Beware of theft at the conseco insurance company
In March 1993, I purchased a policy from Capital American. They began taking my premiums automatic withdrawl from my bank account. The policy was then purchased by Conseco Insurance.
After being laid off from my job, I now have time to make sure all of my records are in order. I realized I do not have a policy from Conseco Insurance, only the original policy from Capital American. They changed the policy number sometime during that change and at first could not even find my policy. After a few days, they did find it and called me & gave me the new #. Conseco will not send a policy unless I pay $25. They sent me a "policy confirmation" with incorrect dates.
I brough this to their attention and now they are telling me my policy started in 1995 although I provided them with a copy of the origial policy. Today I rec'd a letter stating they were done researching and would do nothing else to correct this. They sent me documents that someone changed the dates by my signature. The "FRAUD" word come to me as I review these papers. Phone calls to this company is worthless, their representatives are rude and have canned responses only.
In 1995, I changed bank accounts and the premiums were again taken automatic withdrawl from my bank. Keep in mind, my original policy date is
1993.
I am sure they know that banks are required to keep microfilm copies of transations for 7 years. I am sure they know the average consumer does not keep records from 1993. I am sure they know they are going to steal my premiums from 1993 to 1995. (this money probably went to some manager as a bonus, hidden from the IRS and will never be found)
If you have money you want stolen, deal with Conseco Health Insurance, otherwise I highly recommend any other insurance company.
I am still trying to resolve this issue. If anyone out there has recommendations, PLEASE let me know.
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