I have had my car for 2 years now. I have never missed a payment, never been late on a payment until this month. I use the online bill pay through my bank. For some reason I guess with the holidays it was going to take and extra day to get the UACC, So I called them and let them know... No issues there.
The day my bill was due I got a call at 11am from UACC, I explained that I already called and said that it would eb there tomorrow and the online thing and all of that... No problem.
20 min later my boss walks up to me and says that he just got a call from my car company threatening to come repo my car... I called them back and they said it was a standard call when people dont answer there calls... But as stated earlier I had talked to someone. I explained this adn the ladies response was "Oh well, no harm done" Of coarse I was a little off set by her comment so I raised my voice and told her that they called MY BOSS and told him pretty much that I am a dead beat who dosent pay his car... She hung up on me.
3pm I get a call from a guy from UACC, he was a cool guy laid back, he asked about my payment... I went over the whole thing with him. I was calm and straight to the point and he was really nice about it. He apologized for any inconvienence and said that he would note the account to look for it tomorrow when the mail man gets there. (The check goes to a PO box... I didnt think about it at the time)
430pm I get another call from the origional lady who was rude to me about my boss... Demanding I go to western union and wire them money... I hung up on her. She called me back and said she was sending out a tow truck... I hung up... A guy called me back yelling about how I was yelling ubsenities to the lady from before and how I was a horrible person... I hung up
945am the next day... Same lady same attitude... Demanding, tow truck bla bla bla... I hung up
11am new guy. Started talkin to me like we were buddies adn how he knows how financial problems hit everyone, and it isnt my fault, and when can I pay... I explain how it should be there today, in the mail, when the mail man drops off... He gets a little agressive with his voice and tells me not to lie to him. I told him to go @#$! Himself and hang up...
No more calls, no tow truck... I guess the mail got there...
These people are rude, they lie, and they attempt to make you feel like a horrible person... Dont use them... Ever.
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