I was recently checking the balance in my account when i saw that their was a negative balance. I did not understand why so i went into the back for them to tell me that they could only remove $ 48.00 of the over $200.00 in fees. I assumed that it was my fault and that i may not have kept that good an eye on my account until i reveived my statement in the mail. When reveiwing it i noticed that i was charges a $32.00 fee when i had a positice balance then another and another.
Now my account was in the negative due to the fees. The bank even help $32.00 in the account when i close it in order to charge me another fee when i had no more transactions pending. I spoke with at laeast 5 different people. All of them said that thhey couldn't help that they were only authorized to remove $32.00. I am very dissapointed with all of the people that i spoke with.
When reveiwing my account not a single one of them noticed that there was something wrong. I have yet to get my money back. I know of at least two people that i am close to that have had the same problem. One of them is my aunt who they chanrged over $600.00. I do not think this could be legal and i want my money back. I would really like something to bw done but im not sure what i can do. When looking on the internet i saw several different people with the same problem. We need to stop this. Please help!!!
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