Complaint / Review
Orchard Bank AKA HSBC Card Services
Frudulent and unauthorized transaction from my bank account, failure to report hidden fee's that were charged to my credit card

Orchard Bank fradulently and without my permission removed funds in the amount of $75.00 from my checking account. I told the representative 3 times that I will only pay them via the internet after they charged me for a telephone transaction.

Failed to report hidden fee's in the amount of $15.00 added to my credit card for a previous telephone transaction.

Failure to report hidden fee's of $35.00 added to my credit card for documents pertaining to my credit card account.