See details of email sent to bank below:
Mr. Patterson, We will be unable to comply with your request. The funds are being returned to Bank of America per their request. Thank you, Carrie CraigCSR SupervisorHablo españolCardholder ServicesP.O. Box 2039Vancouver, WA 98668 (866) 695-5400 (360) 696-9398 FAXccraig@rbaintl. Comhttp://www.setupmycard.net / INTERNET MAIL CONFIDENTIALITY: This E-mail is covered by the Electronic Communications Privacy Act, 18 U.S.C.' 2510-2521 and is legally privileged. This information is confidential information and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. %
From: Brian Patterson [mailto: [email protected]]Sent: Wed 10/29 12:21 PMTo: cardholderservices@rbafs. ComSubject: FW: ACCT # 4355682432380705 Dear Customer Service, I am sending you this SECOND REQUEST in writing to inform you that I am completely dissatisfied with your service on the above referenced account and NOW requesting that you close out the above account with a balance of $8,060.73 and transfer the funds over to my WELLS FARGO account listed below. I have attached for your reference a copy of my first email with a view of the transaction history. I choose to NO LONGER do business with your banking company and would like all funds forwarded to my account listed below ASAP. I would like to request confirmation of this email at your earliest convenience. Thanks! Wells Fargo BankAcct # 4427281488446173Name: BRIAN PATTERSON You can call the bank for its routing number at 877-829-4130 (Customer Service) Brian [email protected] %
From: b_patterson58@hotmail. ComTo: cardholderservices@rbafs. ComSubject: ACCT # 0705Date: Fri, 24 Oct 19:53: 26 0000 Dear Customer Service, I am writing you this email to let you know that I am very displeased with how the below ACH transfer has been handled by your bank. If there were an investigation to this transaction by B of A, then by all means I am entitled to know why? This transaction was made payable to me the account holder. I am entitled to this money, yet, you insist to place a hold even after the fact that it was made payable to me by ALEX KOVALSKI with Transaction Specialist Network. Below is the transaction that I am making reference too. I spoke to Bank of America banking division at 1-888-717-3999 Ext 6. They told me that this transaction was sent, and that I need to check with my own bank regarding its details. I spoke to your customer service number several times only to be told that I need to speak to the individual to made the transaction only to be told by him that everything transferred correctly. Now not only am I not being provided the funds, I am being run through a vicous circle process and NOT BEING TOLD WHY IN WRITING. I request that someone contact me back my email and let me know the reason why. Viewing Account History for: Name on Account BRIAN PATTERSON Account Last 4 0705 Available Balance $8,060.73 as of Oct 24 Pending Transactions Date Description Withdrawal Deposit Fee Total Posted Transactions Date Description Withdrawal Deposit Fee Balance 10/23 EXTERNAL ACCOUNT TRANSFER: ACH CREDIT - BANK OF AMERICA A2A 2636968288871070 $8,200.00 $8,060.73 Brian [email protected] % Want to read Hotmail messages in Outlook? The Wordsmiths show you how. Learn Now % Store, manage and share up to 5GB with Windows Live SkyDrive. Start uploading now No message is selected
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Attention Miss Craig,
Thank you for your reply. You have given me written confirmation for my request and the ammunition to see that you never do this to anyone else. Now I will file a complaint with the "banking regulatory commission" about your banking company and its false practices to which you are NOT even WEST COAST BANK. You are some so called entity of ACS, and inform them as to why they need for you to CEASE TO EXIST.
Brian Patterson
[email protected]
Subject: RE: ACCT # 4355682432380705 Date: Wed, 29 Oct 12:48: 45 -0700 From: [email protected] To: [email protected] Mr. Patterson, We will be unable to comply with your request. The funds are being returned to Bank of America per their request. Thank you, Carrie Craig CSR Supervisor Hablo español Cardholder Services P.O. Box 2039 Vancouver, WA 98668 (866) 695-5400 (360) 696-9398 FAX [email protected] http://www.setupmycard.net / INTERNET MAIL CONFIDENTIALITY: This E-mail is covered by the Electronic Communications Privacy Act, 18 U.S.C.' 2510-2521 and is legally privileged. This information is confidential information and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. % From: Brian Patterson [mailto: [email protected]] Sent: Wed 10/29 12:21 PM To: [email protected] Subject: FW: ACCT # 4355682432380705 Dear Customer Service, I am sending you this SECOND REQUEST in writing to inform you that I am completely dissatisfied with your service on the above referenced account and NOW requesting that you close out the above account with a balance of $8,060.73 and transfer the funds over to my WELLS FARGO account listed below. I have attached for your reference a copy of my first email with a view of the transaction history. I choose to NO LONGER do business with your banking company and would like all funds forwarded to my account listed below ASAP. I would like to request confirmation of this email at your earliest convenience. Thanks! Wells Fargo Bank Acct # 4427281488446173 Name: BRIAN PATTERSON You can call the bank for its routing number at 877-829-4130 (Customer Service) Brian Patterson [email protected] % From: [email protected] To: [email protected] Subject: ACCT # 0705 Date: Fri, 24 Oct 19:53: 26 0000 Dear Customer Service, I am writing you this email to let you know that I am very displeased with how the below ACH transfer has been handled by your bank. If there were an investigation to this transaction by B of A, then by all means I am entitled to know why? This transaction was made payable to me the account holder. I am entitled to this money, yet, you insist to place a hold even after the fact that it was made payable to me by ALEX KOVALSKI with Transaction Specialist Network. Below is the transaction that I am making reference too. I spoke to Bank of America banking division at 1-888-717-3999 Ext 6. They told me that this transaction was sent, and that I need to check with my own bank regarding its details. I spoke to your customer service number several times only to be told that I need to speak to the individual to made the transaction only to be told by him that everything transferred correctly. Now not only am I not being provided the funds, I am being run through a vicous circle process and NOT BEING TOLD WHY IN WRITING. I request that someone contact me back my email and let me know the reason why. Viewing Account History for: Name on Account BRIAN PATTERSON Account Last 4 0705 Available Balance $8,060.73 as of Oct 24 Pending Transactions Date Description Withdrawal Deposit Fee Total Posted Transactions Date Description Withdrawal Deposit Fee Balance 10/23 EXTERNAL ACCOUNT TRANSFER: ACH CREDIT - BANK OF AMERICA A2A 2636968288871070 $8,200.00 $8,060.73 Brian Patterson [email protected] % Want to read Hotmail messages in Outlook? The Wordsmiths show you how. Learn Now % Store, manage and share up to 5GB with Windows Live SkyDrive. Start uploading now
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