To Tammy of St. Paul - FYI - I am an customer of Conseco who has always made payments early every month - NEVER LATE! I am so upset with the practices of this finance company that if word of mouth counts for anything - they will go out of business! I am insulted that you would try to make people who are down on their luck think that the problems they are experiencing are their totally their own fault!
When we purchased our mobile home (a second home/retirement) we went with the financing offered by the lot where we bought our home. If we had only know then what we know now - that would not have happened. We did not need to go with Conseco, our credit is excellent. We went with them for convenience.
Conseco told us that after one year they would refinance the loan to drop the high interest rate. Again, only for convenience, we waited the year to be told they would only drop the interest by one point! Still way too high.
We have decided to refi with another company. Conseco refused to tell me my payoff amount - stating there was a prepayment penalty that would need to be figured. THERE IS NO PREPAYMENT PENALY ON MY LOAN! I insisted they send me a copy of my contract with them - it took three week to get it! There is no prepayment penalty on the contract!
Now the new refi is having problem because of the way Conseco recorded their lien on my manufactured home, they did not attached the property (we own the property outright), they only have a lien on the home itself. My mortgage company can not proceed until they attached the property! They will not do it!
Tammy, you should be ashamed of yourself! Conseco's practices are immoral, and I believe are probably illegal. I will be finding out. Conseco may have a hold on people with financial problems, but they do not on me! And I will be doing something about this! I will be talking to a lawyer tomorrow morning!
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