Usacomplaints.com » Business & Finance » Complaint / Review: Credit One Bank - Closed Account Fees Never Disclosed. #340177

Complaint / Review
Credit One Bank
Closed Account Fees Never Disclosed

This charge card business may be the many fraudulent I've actually noticed! After I named to shut my consideration, the Client Service Representative stated there could be no account closing costs while I had been paying down the total amount. I expected him 3 differing times, and also the solution was usually a definite "number." Got my declaration and also to my shock I observed there is a "shut account maintenance charge of $3.00." I instantly named and got the rudest CSR who stated there is nothing he might do about this. I requested to talk to a boss and he was a whole lot worse!!! I described what I had been informed the very first time around and he explained "We report every phone and we shall consider it." I inquired if that recommended they'd get back in my experience or easily must contact them back, to which his reaction was, "No, do not bother since we're not likely to do something about this." He was generally insinuating that I had been a liar, but I recall virtually every word-of my unique discussion. Their customer support is absoltuely deplorable (and of course you're speaking with CSRs within an offshore callcenter). Our suggest would be to prevent the corporation no matter what, if you don't experience a powerful have to be a sado-masochist!!!


Offender: Credit One Bank

Country: USA   State: Nevada   City: Las Vegas

Category: Business & Finance

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