Since November I have been getting letters from Diversified Collections Services, Inc. (DCS) stating that they are a collection agency for a student loan company (AES).in this letter they stated that I owed $15,871.09!
On the back of the letter it states: "Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in WRITING within 30 days from receiving this notice..."
You get the picture?
I have received a total of 4 letters, and I have typed two letters to dispute this claim because I have paid all of my student loans! In the second letter, I said that I was sending a copy of the DCS letters and a copy of each of my letters to my credit bureaus.
August 11, I received another letter stating that I now owe $16,454.32!! SO, instead of writing I called "Jim King" at (541) 955-7800 since he was the one over my account. Guess What? They said that I couldn't talk to him. I ended up talking to a "Cameron Pope." (Do you recognize the name from a movie?)
She asked me for my SS#, and I wouldn't give it to her. I told her it should be right in front of her. I told her that I have already been a victim of identity theft, and I have gotten it straight. She told me that I needed to send a copy of my DRIVERS LICENSE, Social Security card, and anything showing that I have had identity theft.
I asked her why did she need a copy of my DRIVERS LICENSE, and she told me for signature verification. I told her, "If you would look at the letters that I sent you, my signature is at the botom of each of them!"
I received another letter today, August 16, and it states that I now owe $16,470.58. Ironically this letter is dated August 11... The same day that I talked to "Cameron Pope."
I decided to do some research and found "usacomplaints.com" with several other people that I have been going through the same things with this company.
I also looked up DCS on the Better Business Bureau website. Guess what?"Based on BBB files, this company has an UNSATISFACTORY RECORD with the BBB due to unanswered complaints. The company has resolved some complaints presented by the BBB, however, the BBB did not receive a response to other complaints."
BBB on DCS, "This company is not a BBB Accredited business. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report." This is the webpage link:
Http://goldengate. BBB.org/WWWRoot/Report. Aspx? Site=99&bbb=1116&firm=10756
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