I also have had horrible experiences with Triad.
In February my fiance and I bought a car. A few weeks later we got a call that the finance company cancelled and they found, Triad who was willing to take us on. At the time my fiance was the borrower and I co-signed on his car.By time Triad started everything they turned me into the borrower.
I recently got a letter from them referring to a contract I signed with them in May. I never signed and when he signed it was February.
Not only can I not get an amortization schedule to explain their crazy interest but they refuse to explain their interest to me.
So other then large payment everything goes fine for awhile then they try to take excess money out of my checking account without authorization.
After a few months, my fianc lost his job so we had problems with making payments. We talked to very rude workers who started calling us at home and work over and over everyday. I had people calling my mothers husbands ex-wife, who I have never met in my life asking for information on me. They called and harassed my Mother and Grandmother and his parents.
After making all kinds of arrangements with them that they promised to help out and work with us the car was finally repo in June. We were given no notice of a repo, just happened to walk outside and see the car taken. When the repo driver was at my home, he refused to tell me what company he was with or even allow me to get my wallet and medicine out of the car. I called Triad and they would not tell me who had the car or how to get my belongings. I had to chase this tow-truck over 20 miles to find out the name of the company and then pay $50.00 to get my wallet and medicine and other belongings out of the car.
On Friday I received a letter telling me they auctioned the car for $7,000 and I now owed $13,800.00, but if I make a lump payment they will drop it to $13,675. He is still out of work and with the economy how it is, we have nowhere near this kind of money.
I called Triad today (July 29). The person I talked to was very rude and let me know I was a loser, a sum bag and trash because I could not pay. He then refused to put me on with a manager and hung up on me. I called back and he pretended to be a manager and went back into the name calling.
I have never been treated so poorly in my life. This company calls and harasses us over and over. Then I am verbally harassed and insulted. No one deserves this, even if late on a bill. I have much more I can share, but am still very rattled from my call this afternoon. I would like to be involved in a class action suit against Triad.
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