Usacomplaints.com » Business & Finance » Complaint / Review: American Express - Bill due date strangely shifted. #331361

Complaint / Review
American Express
Bill due date strangely "shifted"

I have been an Amex client for pretty much ten years, and also have run thousands of bucks through their cards. Often there is a standing present of the Jewelry card, but I'venot obtained it and listed here is why:

I don't trust them like a business. Besides the fine-print that's fine-print that burned me on the balance shift years back, listed here is my present greivance:

Our payment period final day strangely "moved" after it had been designed to shut, to increase an additional day-to incorporate a big cost. I examined about five times within the fourteen days prior to this cost, confirming that their site suggested a statement period closing on July 20th. I subsequently charged an extremely costly product on Friday, July 21st in order to provide myself additional time to pay for.

Lo and see, I visit examine the statement nowadays, now the payment closing day strangely "transformed" from the common one month cycle (the 20th) with an additional day-to contain this new cost, that ought to have now been on the fresh, July 21st to August 21st period.

I will spend it today or in July, that is aside from the stage. The gist is: I taken notice of their site, precisely positioned a sizable purchase to obtain it about the next available period, after which the cycle altered on my following the cost was created. I talked with 3 reps (1 a boss) all whom state they will have never observed that before and it is "difficult" that it'd occur. They claim I'm responsible for the cost this month, not the following.

I really donot differ together not viewing it have occurred before, but I understand what I noticed, frequently, on my internet consideration: closing day of September 20th, one month period as normal, for months and months and weeks. Abruptly, following the reality, it is a 31-day period and grazes this additional purchase. Anything changed on the part.

I never skip funds, I Have settled entirely regardless of big or little. This isn't worth using a original client over, plus they've done that.

Undesirable.


Offender: American Express

Country: USA   State: Florida   City: Fort Lauderdale

Category: Business & Finance

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