I was an employee of Foundation Financial Group for 4 months as a Loan Officer / Telemarketer. They promised everything under the sun but delivered nothing. They charged 3 points right off the bat for conventional loans and 1.5 points for FHA loans. They get their customers information through Equifax which sells your information to them. Credit score, Name, Address, Mortgage Balance, and when last refinanced. They target low credit score customers that don't really have a choice but to go with them. At least that's what they want their customers to feel. They are a correspondent lender which means they only originate the loan but sell it to a company like Citi, Countrywide, or an FHA lender and charge their fees right up front and roll them into the mortgage. Just know that there are a lot of "Reputable" lenders that can do a loan for customers with poor credit and charge 1/3 of the cost. Plus they added a bunch of junk fees to the loan to get MORE money. With Fannie and Freddie, government sponsored programs, loosening up underwriting guidelines, it's enabling people to find financing in more places which is making FFG's advantage obsolete. I got tired of their scams and predatory lending practices so I left and thank goodness I did. Two weeks after I left they closed the Tampa office and didn't tell any of the employees until the day of.
So choose wisely. Do your research. There are companies out there you can trust beyond large banks and credit unions. I've since took a position with another Mortgage company that is VERY reputable, honest, and fair. Unlike the other guys.
HERE's a very important question to ask someone that calls you out of the blue to assist you with a mortgage. Ask them if their office meets with their clients face to face. If they don't, you can bet that there's not going to be any accountability.
Good Luck
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