I have had to deal with this company for 2 years. I had a great payment history. Untill about a year ago. When I divorced my husband. That was the start of the Hell that I now see a lot of people have been going through. I have had calls at night. Calls to family memebers One of the reps told me he was going to send the Repo man to get my F? In Truck if I didn't make a FU? @ payment. I of course hang up and ask to speak with a supervisor. Well I went from bad to worse.
This company is full of unprofessional workers (and I use that term lightly) from the TOP to the bottom. So that explain their problem. They have not a clue what professional means. I pictured un educated dirty people in a big room like a call center. Filled
with smoke with the smell of cigs and BODY FUNK Our accounts be handled by these people who are more then likely using their pay checks to pay the dope man. Speaking to me like I was the CRAP OFF bottom of their
cheap dress shoes.
I gave them a payment one week go today they were going to take may truck if I didn'n make a payment today. I and a (X - Repo guy) (Family Friend) spoke with these fools with my premisson on the phone today. He x-repo guy, gave the rep a run for their money today. I got my extension and they did not get my truck. A small victory for the little guys. I learend today that the repo people get money right away for every car, truck ect... That they pick up. My friend owns a dealership he will no longer allow WLF to stay on their roster of comapines.
Thats just the start. He spent the afternoon spreading the word and making calls. He could not belive his ears. The cuss words that were used. Women rep trying to pass themselves off as a diffrent workers, the supervisor who we ask to speak to. Enough is enough
0 comments