I tried to open a CD with them this afternoon. The phone rep didn't know the rates, and when he obviously had difficulty with the simplest details, I asked where he was located.
When he said "India", I thought for a moment and told him I was no longer interested.
I then tried to contact the main office directly. Their phone system is the phone system from *. You go round and round and never talk to anyone.
When I finally did reach someone, I asked to speak with the Operations VP because I would like to register a complaint about their terrible customer service. I got transferred, but guess where? You guessed it, back to the phone system from *.
According to their own web site, their stock was trading at something line $0.60 cents today and that was down some 24%.
I think it's pretty obvious that the wheels are coming off this bank.
0 comments