This was for my business insurance. I paid annually and renewed with a different company at a better rate and cancelled with Hartford. They sent me an official form absolving them of any liabliity from the end of the term which I had paid for, which I faxed back to them. I still got bills so I called them again and they sent me another form (same thing) which I sent back. They said they had overhauled their computer system and some accounts were affected by missing info. I sent them the other form back and requested and received an emailed acknowledgement. I later got a letter from a collection agency and responded by disputing the validity of the claim and sent copies of paperwork. I had a call from them implying they dont care and I'm dealing with them now and as far as they are concerned I owe them! The insurance broker cannot help me as they tell me I am no longer their client and I do not have a policy with them as I cancelled it.
I am not going to pay, and will see what happens in court.
Why should I pay anything when I have absolved them of all liability in writing and not paid the annual renewal premium. Were I to put in a claim they would deny it on those grounds, and rightly so. Also, I probably could not make a claim to both the replacement insurance company and them for the same thing anyway even if I had a valid loss ion that period.
I have cancelled insurance policies with other companies and have NEVER been treated like this. I will NEVER buy ANY insurance; auto home, business or health, from HARTFORD regardless of the outcome of this case.
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