I owed this company 400 dollars and I made a payment to them of 300 dollars I have a 300 dollar limit with them I would have thought I would have had 200 dollar available credit right? Well went to use it and was declined I called the company up and they said because I owed money on totally separate account that I could not use this card. What a bunch of worthless excuses.
Prior to this maybe a month or so ago I had called them up for a different issue I was told because the two cards were to different accounts I would not be allowed to do that. DOES IT MAKE SENSE TO TELL YOUR CUSTOMER that your accounts are totally separate and then tell them because you owe on another account that you will not be able to use one of your cards.
Don't even get involved with first premier you get charged an arm and a leg for non sense fees and charges for this and that. You could be paying more for fees than actual usage of the card. And just for the record Customer Service is no help. I plan to leave this company in the dust they dont really care about you and you could do better with another company. I recommend have been a card holder for over a year with absolutely no problems compared to first premier they are like gold for people with not so great credit.
Andrew
Hamden, Connecticut
U.S.A.
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