I never in my life thought I would regret using this credit card company. I've been with the company for 8 years and my balance is not paid off yet. I always have auto debit taken out. Not just for the min payment but a little extra added to auto draft. Out of the 8 years I've never been late. The last time I used the card was in 2005. Before then the card was last used in 2002. I called the credit card company yesterday to ask why auto debit is not set up anymore. I was advised it stops after two years. I was advised if I wanted to reset up auto debit payment I will have to pay at least 290 dollars a month. I was advised the reason for the change was a federal law. I asked did they sent something in the mail regarding the change they told me yes. I told them since they sent it once to resent it again. The rep was speechless, reason for speechless because he lied. Then he tells me another reason for increase of monthly payments is to avoid late fees and other fees assetment. I asked when was the last I used the card. He was speechless again because the last time I used it was in 2005. I told rep he is just feeding me Crap because he do not know what to say. I asked about getting a decrease in my apr. Was advised the lowest apr they have to offer. I asked if I wanted to make a payment over the phone or online, he told me a fee can be $12 or 12.50. I cannot believe this credit card company. Every day I regret this card. Its like a nightmare. I cannot wait until I do a balance transfer to zero out this account. Then all my worries will be gone. I cannot wait. Please do not sign up with this company. Fyi I will be sending a letter to Corporate office. I really don't think they will do anything about it. I really don't think the company cares about their customers at all. Beware!!! Do not sign for a credit card company. Trust me i know from experience. A very angry customer i am.
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