I cancelled account 11-18-06 but they kept charging me. I had been sick and i hadn't been paying attention to my account. I called them 5-20-08 and they told me that i had called and cancelled on 11-18-06 but i decided to keep the account, which is a total lie.
When i called them 5-20-08 the girl kept argueing with me, telling me i wanted the account. She kept saying the same thing over and over again, like she was reading it from a sheet.
When i asked to talk to her supervisor she put me on hold for 8 minutes. Whsen she returned to the phone she said that they would refund 2 mos. And she gave me an addresss to write to, to try and get the rest of my money.
I never used this account beyond the first free credit report.
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