First thing everyone should know is that Fairbanks is operating under several different names, in several different states and has multiple phone numbers.
Fairbanks Capital Corp.
Loan Servicing Center
P.O. Box 551170
Jacksonville, Florida 32255-1170
Fairbanks Capital Corp.
P.O. Box 9001710
Louisville KY 40290
Loan Resolution Department
(888) 818-6032
Fairbanks Capital Corp.
10401 Deerwood Park Blvd.
Jacksonville, FL 32256
(904) 722-7691
(800) 944-1212
Fairbanks Capital Corp.
Loan Servicing Center
3815 South West Temple
Salt Lake City, Utah 84115-4412
(888) 818-6340
Fairbanks Capital Corp.
Loan Servicing Center
P.O. Box 65250
Salt Lake City, Utah 84165-0250
(888) 818-6340
Loan Servicing Center
P.O. Box 1900
Hatboro, PA 19040
(800) 635-9698
Fairbanks Capital Corp.
P.O. Box 7041
Pasadena, CA 91109-7041
(800) 641-2754
Fairbanks Capital Corp
Salt Lake City, Utah
(888) 241-2652
Second, if you live in New Hampshire and are having problems with this company, please call the Banking Department and report them! There is potential for a class action lawsuit! Also, no matter where you live, contact the FTC, they already have complaints on file against this company. Send them your entire papertrail in dealing with Fairbanks.
Much like everyone else that has posted here, we have been having problems with Fairbanks including not getting credit for checks they cashed, force placed homeowner's insurance (which is illegal in New Hampshire), being called names, refusing to transfer us to a supervisor, being charged money with no explination of why or proof, threatened with foreclosure and MUCH MUCH more. They used to harass us starting at 8am every single morning and would hang up every single time they got our machine and would keep calling back all day long. They even had their computers harass us via telephone!
Superior Bank FSB sold and/or transferred servicing rights of our loan to Fairbanks in October. I was informed by the FDIC this morning that they shut Superior Bank down in July. When Fairbanks started their supposed foreclosure on us, the letter from the lawyer indicated that Merril Lynch Mortgage Company was the loan holder.in a letter we got from Fairbanks yesterday, it cliams that Superior Bank is the loan holder. Now we don't know where our money is going and Fairbanks has not given us credit for about $5000.00 in checks they cashed.
In the mean time, Fairbanks is playing games and stopped accepting our mortgage payments back in June of this year. I have all the returned checks and letters to prove it. Yet, every month we get a statement asking for just that month's mortgage payment and they are claiming we owe 9 months of back payments.
Fairbanks is refusing to answer our questions and keeps sending the same reports and pages from our loan over and over again. I've sent their lawyer all our cancelled checks, which by the way were not endorsed by Fairbanks, Superior or Merril Lynch! The checks are being endorsed for cashing by Bank One of Arizona.
If you are having problems, get yourself a good lawyer in addition to reporting Fairbanks! Tell your lawyer that there are people in other states having the same and/or similar problems with Fairbanks. Collect all the cancelled checks you have and see who is cashing them!
Unfortunately, this website does not give us all a way to contact each other that I can find so your best course of action is to report Fairbanks to the Banking Commission in your state, report them to the Banking Commission in their state, the FTC and get a lawyer. Show this website to your lawyer so that he/she knows there are problems with this company all over the country!
Jenna
Manchester, New Hampshire
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