I begged this firm to send me something in the mail so that I can see what I owed, whom the debt was owed, and an invoice, proof of sale, or receipt of transaction for my records and that I would pay in full immediately. I explained I cannot give financial information over the phone to someone I do not know who claims I owe money from several years ago.
I was told, very angrily, that it is very difficult "to not pay over the phone" and that "the person who faxes docs won't be in till Monday". I find it:
A) hard to believe there is one single individual within this organization who has the aptitude to send a facsimile.
B) That this debt has allegedly existed since although this is the first I've heard of it, and yet they are furious if a fax can't be sent from them till Monday (4 days) to ensure 100% immediate payment from the debtor.
C) The employee called and did not respond when I answered. I called back whereas she did not even tell me her name and why she had called until I dragged it out of her.
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