I had a charge to my account from ssu inc. The only information my bank could give me was the phone number, when i called i spoke to a man and he told me that the money would be refunded in 24 hours. The next day i called because the money had not been refunded and 72 hours later it still hadn't been. So i called again, there was a busy signal most of the morning then i got an answering service with a "full mailbox" finally i called from a line other than my original land-line and a gentlemen answered, he sounded like he was on a cell phone, and his voice was similar to the man i spoke to the first day, so i asked him his name and he said it was "tom higgins". I explained that the money had not been refunded to my account and he told me that i should wait because it was a friday and it might not post until monday. I asked him for a web address and he gave me on that connected to another company called id sentinel alert, i asked him who they bank with and he told me they deal with a payment processing company called landmark services, i called them and they do money transfers similar to western union or money gram - not billing or payment processing. I also asked mr. Tom higgins for an address and he gave me one in champlaine, new york. Then i looked up the actual name of the company and got a different number to a company that actually does payment processing - a lot like a pay pal. The gentlemen was very adamant that his company was not responsible he told me he was based in canada and he was going to look into this, i got my bank to give me the company id# and called the man from the canada based company back and he said it did not match his info. So im assuming i will never receive my money.
0 comments