Usacomplaints.com » Business & Finance » Complaint / Review: J.C. Penney / Stonebridge Benefit Services - Unauthorized credit card charges!. #290613

Complaint / Review
J.C. Penney / Stonebridge Benefit Services
Unauthorized credit card charges!

I requested a set of sneakers at J.C. Penney online for my spouse at Holiday. They did not possess the sneakers in-stock in the shop, however they did online. We've completed business in the J.C. Penney shop within our mall for a long time and also have had no issues at-all, so we determine purchasing online could be no distinct, which was our first error. We purchase the sneakers about the 19th however they did not appear until after-Christmas, subsequently in January we've a $9.95 cost from SBS ENJOYMENT HOUSEHOLD appear on our charge card record, in the beginning I didn't link both together when I thought it had been something which my spouse had ordered, she also observed the cost and thought it had been something which I'd ordered. This month I observed exactly the same cost on our declaration and requested my spouse about this, she didn't understand something as she believed it was anything I'd billed. I looked back and unearthed that SBS ENJOYMENT HOUSEHOLD had billed us $9.95 for that previous 3 months to get a promotional plan that I'd not approved, it required many telephone calls to discover who I had a need to contact to solved the problem. The amount to contact and stop SBS ENJOYMENT HOUSEHOLD is 1 800-527-7557. I named and requested them to stop this program, when I hadn't requested it, along the way of eliminating the client support representative had the gall to promote me more applications for example life-insurance, discount seats, etc. I really suddenly ceased all of his revenue messages in midstream and required I simply wished to stop SBS ENJOYMENT HOUSEHOLD and desired a reimbursement of funds they had obtained from me, he required although not before yet another work to market me another thing. I required a cancellation confirmation quantity so that as I published it along however yet another endeavor on his component to market another support, I finished the phone call. We're also likely to the J.C. Penney shop within the mall and protest towards the administration there once we are thinking about never buying at J.C. Penney again, web without a doubt, mall still under issue. The organization that J.C. Penney uses for this fraud is Stonebridge Advantage Providers, 2700 West Plano Parkway, Plano, TX 75075.



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