I was contacted Twice on 3/18/08 by Ms. Brown and another rep at ext 2889 Ms. Brown left "personal info on my answering machine" and also went on how she "left so many messages" (not needed) or the second call from rep at ext 2889 the second rep didnt give a name Just said "this is cps you "finance company" again (not needed) both messages were recorded.
I called 3/19/08 spoke with Ms. Brown Made a payment informed Ms. Brown again that I was unemployed and apologized for being late gave Ms. Brown my unemployement info. Ms. Brown started probing for my wife's info I told Ms. Brown I will be handling this not my wife you have all my info Ms. Brown said if you dont want to gives your wife info then I'll just put down your "refusing to Cooperate" at that point I ask for a supervisor spoke with tony at ext 2818 said she was Ms. Browns supervisor I told her about the calls on 3/18/08 and what just happen on the phone.
Tonya ask to hear the recordings I told tonya I would call her back with recording called back in about 5 mins to let tonya hear messages then instantly transfered to a man Who didnt gve a name I played the recording for him the male said he could only bump up my pay dates to gve me more time to pay carnotes I told the male I was very upset no thank you and have a nice day.
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