Usacomplaints.com » Business & Finance » Complaint / Review: WaMu - Wanted to take my property & messed up my credit wamu employee did my paperwork wrong!. #286009

Complaint / Review
WaMu
Wanted to take my property & messed up my credit wamu employee did my paperwork wrong!

I've experienced one of the most horible headache since the neglect of 1 of Wamuis today an ex-employee. We're completly disgusted using the method Wamu have handle our consideration. Not just have Wamu attached my credit I had been going to reduce my homes due to inexperienced Wamu worker. Convinced that the Wamu worker stated that he understood what he was doing. I had been going to reduce my home and all messed up my outstanding credit. Today I'm attempting to repair the errors which have occurred sadly no body has assisted us truly with my scenario. I never received a letter from the bank or perhaps a phone if not an email stating they didn't get the obligations. That we am surprised since I've automated car pay. The WAMU worker completed my paperwork incorrect and that's why I never obtained any characters informing me I had been overdue or that I had been likely to reduce my home and thinking I had been in car pay plus they might consider my cash from my bank account monthly to complete the monthly obligations. Till I visited request the total amount of the mortgage I discover they do not actually wish to consider my cost anymore. The worker stated he desired to assist me to obtain a lower-rate so he had a need to shut one consideration and re-opened another consideration and he show me that anything would function as the same they might consider the cash car pay like before and simply to create the regular deposits also it might protect simply because they might go in the checking. We never received any words that we were late or not making the obligations. OMG! How was that probable the emloyee was delivering the mortgage info to not my mailing address!!! WAMU DOESN'T EVEN UNDERSTAND WHAT WAMU HAVE PUT US THROUGH DUE TO THE NEGLIGENCE OF THE FREAKING WORKER OF WAMU. WELL-SPENT 1 total evening within the lender plus they didn't truly help me and didn't actually educated me THE FOOL NEVER PUT ME IN AUTO PAY I BELIEVE THERE PURPOSE WAS FOR ME TO LOOSE MY HOUSE THERE IS A CLEAR INTENT TO TAKE MY PROPERTY SINCE NO BODY ADVISED US THAT ABOUT THE PROBLEM. Whenever we were in the lender they did not actually want to take my cost. I told him take otherwise i'll file a. They finally got the payment and provides us several to call after which i discover we're in selections. I'd to visit another department since clearly they didn't wish to help me or didn't know what the hell they were doing. And so they it had been their ex-employees who did the mistake! I visited another department and there i nearly had a coronary attack. They tell me i owe over seven thousand since i created a payment each morning. I'd not paid given that they changed the account in 2007. To help make the story brief i got all the payment and till today never called us back. I been on he telephone plus they never delivered some of our calls. The one thing they explained it had been en ex-employee and sorry. I'm extremly annoyed, disappointed, aggrivated that i'll report a complaint with consumer affairs, greater business bureau and everyone who'll hear my criticism! We're not referring to simply losing my property there intention was to keep my home. That's so shady and that i haven't encounter this before i'd outstanding credit. I want more than an apology page i'd like to allow them to fix my credit rating due to their negligence of not doing the paperwork i'm investing in their errors!!! How illegal!!! Considering and trustworthy wamu with our propety and money that is trully shocking that the lender performs their businesslike this & how unprofessional their workers are!


Offender: WaMu

Country: USA   State: California   City: Los Angeles

Category: Business & Finance

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