I am a Vietnam Veteran widow, disabled and cannot work. I only receive a DIC pension. My pension is Direct Deposited is to be available every thirty days of the month and no later than the first of the month, given February of any year, which is an exception. I have received this monetary award for thirty-five (35) years.US Bank will not credit my account until after 3 P.M. On the First of the Month, when the funds are in the account by the 31st or 29th of the month. If I make any purchases before 3 P.M., I am charged an Overdraft Fee. I have nothing to live on this month and cannot purchase my prescriptions, pay rent, buy food or even gas to get to my physicians, etc.
I do not have check writing privileges nor do I own paper checks. I only have a Debit ATM Card. To date, US Bank has intercepted and confiscated my March VA payment, and has assessed my account $583.00 in fees. The total purchases to my account is $1546.90 (two charge I disputed because I did not make the purchase, but US Bank put this non pin purchase on my account on 2/1/08 after my deposit then assessing me an overdraft charge of $31.00. They did not apply this credit until February 27,1008. My total deposits for the month of February: $2803.00.
I even attempted to notify the VA twice to stop the Electronic Transfer but to no avail.
I took two Checking Advances on my account in the amount of $500. The Checking Advances turned into Checking Loans, which US Bank charged me $50.00 for 18 days! The loan repayment was not to be due until March 17 and March 21.US Bank removed my funds on March 1! Each time I would take the advance, US Bank sucked it up with erroneous and continual Overdraft Fees!
Purchases (debits) are not credited to account until four days later. When I asked Rochelle, US Bank Specialist about this I was told that it took that long for the Paperwork to get to them before they could post to my account. I spoke with Lisa on 2/24/08 and Lisa stated that she would send me the Dispute forms for alleged charges against my account. I never received them. I spoke with Devin on 2/28/08 regarding the forms not arriving and he told me that the merchants had already refunded my money and it was posted to my account. I asked him which merchants, and he told me all he could see was Walgreens for $3. The Over Draft charges were not reversed.
On March 1, I went to the ATM and my card was frozen and the message was that I was performing an illegal action. When I called and spoke with Brian and he told me that it was because of the Overdraft Charges on my account is the reason my card was rejected.
When I went to US BANK to withdraw my money and close the account, US Bank had taken taken another $550.00 from my account! It doesn't take a rocket scientist to look at my February Statement to see the manipulation and trickery of US Bank in the way they post credit and debits in order to generate more fees!
0 comments