On 2/11/08, my Washington Mutual debit cards were stolen and $1000.00 was withdrawn from my account. The bank (Washington Mutual) is denying my claim of $1000.00 due to the funds were stolen from a bank that I have visited. They are not in the least bit concerned about looking at the surveillance tapes and they didn't even bother to see who took my money. This sounds like a cheap excuse as to not refund what was taken from me.
I don't know what to do and I am out $1000!!! I have filed a complaint with the Better Business Bureau against them today but as of now I am in severe financial distress. I don't see how they can provide such insufficient service for something like this!
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