I had an account at the WASHINGTON MUTUAL office in San Diego. I discovered, too late, that someone was electronically withdrawing money from my account but NOT UNDER MY NAME. I have NEVER allowed electronic transfers like this on my accounts. While acknowledging that I was not at fault "in any way" for the withdrawals, WASHINGTON MUTUAL told me I was simply "OUT" the nearly $1,000.00 that was stolen from my account. This because I "didn't CATCH the theft in time". You need to realize the theft within a maximum of 60 days for WASHINGTON MUTUAL to do anything about the theft. If you are a member of the armed forces, this can sometimes be VIRTUALLY IMPOSSIBLE. If you're serving away from home, I guess you have to trust someone with your WASHINGTON MUTUAL account, and hope that THEY don't steal money from the account!
This is a h*l of an institution; they let someone into their system to steal my money (without even using the correct name) then REFUSE to help me get the money back. Needless to say, I'll NEVER bank with WASHINGTON MUTUAL again. What's worse is all the OTHER cases I've learned of where WASHINGTON MUTUAL was virtually useless, arrogant, or criminally incompetent.
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