I am a young consumer and I was sent an offer from cross-country bank. I of course did not understand the severity of this action. The credit card was limited at $300.00 I would have had no problems with the bill but, I had HARDSHIPS acquring in my life which put my bills on pause.
I have spoken with cross-country bank and their response was "We cannot put you on a hardship plan unless there is a NATURAL DISASTER or I DIE". This is how they responded. I told them I would need some time but, I would pay them. Cross country in turn kept harrassing me and called my ex-husband releasing my information to him on more then one occasion. I had asked them to stop calling on several occasions but, they will not.
My hardships include a possibly terminal illness, {multiple sclerosis} a very long and difficult divorce, and domestic violence while I was married and through divorce procedures. I informed them of my circumstances yet they still continue to harass me and are very cold-hearted about my situation.
Please help me!!!
Anjanette
Waterford, Michigan
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