Fairbanks Capitol bought my loan, I did not choose them. Regardless of many attempts to straighten out a fraudulant escrow account they have refused to acknowledge my payments on a homeowner's policy. Additional money I had sent marked specifically to principle only has gone into this eroneous escrow account.
I tried to refinance with another company and was given a payoff figure higher than my original mortgage even though I had been paying my mortgage on time for a year and also had paid over $1000. Additionally to be applied to the princple. Their customer service is insulting at best.
Their employees are either just plain stupid or have been instructed to do whatever it takes to wear down the consumer. If there is a class action suit out there, please contact me to join in.
Maggie
Pompton Lakes, New Jersey
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