Usacomplaints.com » Business & Finance » Complaint / Review: Equifax Credit Information Services - Cannot Reach a Human or Get a Free Credit Report After Denial. #273394

Complaint / Review
Equifax Credit Information Services
Cannot Reach a Human or Get a Free Credit Report After Denial

Early January I submitted a loan application to my local credit union and was denied the loan because of the unfavorable report given to the credit union on my credit history.

Upon trying to call the Equifax Credit Information at their 800 number I was faced by a electronic answering service from hell. I could not talk to a human nor could I get any information as to how to get a copy of my credit report as directed by Federal Law that is required of the reporting credit reporting provider. Under this same law the credit report is to be provided free of charge to the individual denied credit because of this report.

I then went to the internet only to find that at all of the web sites it requires you to use a credit card to obtain a copy of your credit report and no where does it offer anyone a copy for free that has been denied credit.

It is a racket. These people are making untold amounts of money from people that they are giving unfavorable credit reports on and then charging them money to acquire a copy of this report that is theirs free under current federal law.



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