Usacomplaints.com » Business & Finance » Complaint / Review: H & R Block / Emerald Card - Scam, There s no way to withdrawal all your tax refund from their card. #272491

Complaint / Review
H & R Block / Emerald Card
Scam, There's no way to withdrawal all your tax refund from their card

Last year we got a refund anticipation loan from H&R Block, and had it placed on the Emerald card. A prepaid debit card. We had no problems, we were able to go to the bank and withdrawal the entire refund for a $15 fee. This year we did the same thing, except now we can't withdrawal the money because the card is not "PERSONALIZED", it doesn't have our name embossed on it. They didn't tell us this at the H & R block office, we found out at the bank when they refused to completet the transaction. Block says we can go to an ATM and withdraw the maximum daily limit: $ 300. They charge a fee at th ATM of $1.85 plus the ATM's fee.

Now I already paid H & R Block a boat load of fees when filing the taxes and getting the loan. This year they removed the ability to get your money without paying them even more fees. They tout these RALs as a useful tool for low income people but these are the people least able to afford the fees. I just think it's predatory. And next year I won't be going to Block for anything.


Offender: H & R Block / Emerald Card

Country: USA   State: Michigan   City: River Rouge
Address: 10549 W JEFFERSON

Category: Business & Finance

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