Complaint / Review
United Online Collection Division
Cancelled account, sent to collections, now no one from that company will speak to me, not even netzero

I made the mistake of signing up for lousy internet "service" with net-zero because the initial offer was free. After the free trial period, we cancelled the "service" and switched to a more reputable company.

Now, a year later, United Online Collections sends a letter claiming we owe Netzero $33.80! Also, I was never notifed by Netzero of any unpaid balance!

The letter includes a phone number, 866-210-1700, that you may call only its just a recording. No option to dispute, just how to pay them.

Netzero also declines to give me ANY information. They deserve to be put out of business for these fradulent claims.

Rita
Bremerton, Washington
U.S.A.