To Whom it may concern I'm filing this report on behalf of the negativity, and bogus unprofessionalism of First National Bank Of Texas, Aka 1st Convenience
My experience with the Banking Insitute started at the very begining of a New Account, I was told upon the deposit of a 700.00 dollar check it would post to the account by the 10th businessday which turned into over a Month long adventure and caused my Rent check to bounce all over Dallas, I went to the location I opened the account and was told that oh no we said that it would be ten business days before the money would be available.
I asked the Branch Manager to write a Statement to my Apartment Manager she wrote the letter to benefit and cover her backside. Not only did I receive NSF charges for that the money still took weeks to post. This occured is Oct.
Nov. 1 I made a counter deposit, then five days later my pay check was directly deposited.By the 11 my account had three deposits the last deposit I went to the bank to make a with drawl and discovered I had no money in the bank and was told my account was in a negative status when the money posted. I was to out done and very disgusted I asked the branch Manager to go over my account and find where this money just disappeared to. She only showed me the overdraft charges on the account 33.00 ten times and 2.00 charges each day I told them they were Operating Like a Loan Shark not a Bank I still have not gotten this resolved and I want my Money bank they consumed my entire pay check on Nov. 1
I have e-mailed the Killeen T x office then they have a Post office Box what kind of Bank is this really and when I came across other's who have experience this same offense I feel a lot better because I know that this could not be so I have hear other;s after me come in with the same problem so what can be done with a bank that is operating like a Loan Shark taking money from citizens who work very hard I will do what is necessary to get my money back.
Thank You Kindly
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