Usacomplaints.com » Business & Finance » Complaint / Review: Stuart Allan & Associates And Banker s Life & Casualty - Robert Woodward Of Robt. Woodward broke the Fair Debt Collections Practices Act, and Banker s Life stole commissions. #251030

Complaint / Review
Stuart Allan & Associates And Banker's Life & Casualty
Robert Woodward Of Robt. Woodward broke the Fair Debt Collections Practices Act, and Banker's Life stole commissions

I'll start with Banker's Life & Casualty. My husband was an agent in the Bloomington, IN office. His manager there rewrote my husband's sales and stole the commission. My husband quit after he was paid only a little over $800 when he was owed over $2,000.

Almost a year later, Robert Woodward from Stuart Allan & Associates started calling. He left messages on the answering machine while we were at work. He claimed that Banker's Life wanted my husband to return $500 of the $800 he'd been paid. The phone numer that Mr. Woodward left was non-functioning. It ALWAYS rang busy. I even had a telephone company IT employee verify that it was a non-working number.

Every day Mr. Woodward left increasingly hostile messages. We sent an e-mail informing the company that their phone was out of order or that Mr. Woodward was leaving a wrong number. We asked that they have their agent contact us by e-mail. They never responded.

We then contacted a manager for Banker's Life who admitted that 2 of my husband's fellow agents had sued Banker's Life for commission theft and won. The manager who had been stealing commissions had been ordered to resign.

The next day Mr. Woodward left a message that the number had, indeed, been out of order and it was repaired. Also in that message, though, he said some very insulting things. I called the number and left a message for Mr. Woodward that we were disputing the claim, why we were, and that if his extreme harrassment didn't stop I would be forced to contact a lawyer.

He called the next day, screaming, telling my husband to, "Be a man and stop hiding behind your mommy!" among many other abusive and demeaning things. He said that he would continue to call every day until we paid him. He has even said that he's nice to people who deserve it, but that we did not deserve to be treated with respect by him.

Suddenly, for the next few days, his daily calls were almost polite. He admitted that he understood that commissions appeared to have been stolen and he wanted to settle the matter. Then, just as suddenly, his daily calls became hateful and harrassing again.

In the midst of this, my husband called his office repeatedly, leaving messages that Mr. Woodward was to stop making disparaging remarks about me—his wife. We left him a fax number where he could send paperwork. He called the next day calling us liars, saying that we gave him a bad fax number. (The fax machine worked just fine for everyone else that day.)... Of course, among other things, as per his usual daily degredations.

I called him in the morning before going to work (he wasn't available) and left a message telling him to mail any documents he had via USPS. I'm SURE when I get home this evening I'll have another rank message from him on the answering machine.

I just spoke with a lawyer who says that Robert Woodward of Stuart Allan & Associates is breaking the "Fair Debt Collection Practices Act." I've looked it up online. He certainly is. I recommend that anyone dealing with this company look this law up NOW! If Mr. Woodward and Banker's Life do not back down, I'll be hiring this lawyer to sue THEM.

Along with the stolen commissions (at 5 times the amount owed, as allowed by law), legal fees, travel expenses and training fees paid while working for Bankers Life (who allowed the commissions to be stolen), I'll also be adding pain and suffering for the DAILY mental abuse I've suffered because of Stuart Allan's illegal, harassing and abusive collection practices.



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