Usacomplaints.com » Business & Finance » Complaint / Review: CitiBank - Lack of 24 hour fraud line!. #247099

Complaint / Review
CitiBank
Lack of 24 hour fraud line!

I then found out today (the difficult approach normally) that Citibank doesn't provide a 24 hour Scam point for thisis charge cards. Now you can just record a missing card, scam or find aid between 8 am and midnight EST. The web page is nevertheless still marketing 24-hour assistance, and that I haven't noticed any communications in the lender eliminating the 24-hour help-lines.

This obvious cost-cutting workout obviously decreases the amount of support towards the client as well as increases the chance of scam. Who's responsible for a card dropped at 3am in Florida, which could not be documented until 11pm the next day?

Citibank cards must consequently not be depended on for almost any kind of worldwide journey since many nations often work on differing times to EST. Or in case you contemplate utilizing or having a Citibank card everywhere Northwest of the Appalachians. These fortunate enough to reside within the EST time-zone ought to be careful simply to travel or make use of the card during office hours.


Offender: CitiBank

Country: USA

Category: Business & Finance

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