I contacted Fidelity Reserves to help me with my creditors. The procedure was that money would be put into a reserve fund. And once enough reserve was available then my creditors would be paid, and they would inform each of the creditors I supplied to them.in the meantime, I was receiving numerous calls and letters demanding payment. I wrote several letters to my creditors informing them I had signed on with a debt management program. But nothing was sent out to them. I should have known that something that stated my debt would be taken care of in less than two years was too good to be true.
I even reported them the BBB and got a disturbing call from David Bartlett, from Credit Services stating that once I resended my complaint then and only then would my contract end. Now they are saying that I am only entiltled to a refund of thirty three dollars. I sent them payments of three hundred seventy dollars. I think that all payments should be returned since they failed me. I wish I would have researched this comapny before juming in with both feet. Now I am paying the price, I feel like a victim.
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